Home Energy Assistance Program

The Emergency Home Energy Assistance Program (E-HEAP) is administered by the Akron Summit Community Action, Inc .located at 670 W. Exchange Street.

E-HEAP assists low-income households that are threatened with a utility shut-off notice or that have run out of bulk fuel, such as oil or propane.

The Winter Crisis Program (WCP) assists low-income households in danger of having their gas or electric utilities disconnected, have already had service disconnected, or those with less than a ten day supply of bulk fuel. Applications for Emergency HEAP will be accepted November through March.

Through the Summer Crisis Program (SCP), assistance is made to eligible households with an electric utility payment. The Summer Crisis Program is available from July through August.

Throughout the year, Akron Summit Community Action, Inc. also enrolls and/or re-verifies gas and electric utility customers in the Percentage of Income Payment Plan (PIPP).
PIPP is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the monthly household income.

PIPP enrollment or re-verification DOES NOT require a face-to-face appointment
You may complete the Energy Assistance Application by clicking the link below and dropping off or mailing the completed application and all required documentation to:
Akron Summit Community Action, Inc.
670 W. Exchange Street
Akron, Ohio 44302

Energy Assistance Application

To schedule an appointment, income eligible Summit County residents may call the HEAP appointment line at:


Click here to view required documentation for the
Energy Assistance Program